Privacy Policy

Last updated: March 26, 2026

1. Information We Collect

We collect information you provide directly when you use our services, including:

  • Account information: name, email address, and password when you create an account.
  • Contact information: name, email, and message content when you submit a contact form.
  • Payment information: payment details processed securely through Stripe. We do not store your credit card information on our servers.
  • Usage data: information about how you interact with our website, including pages visited, time spent, and device information.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our design services.
  • Process transactions and send related communications.
  • Respond to your inquiries and provide customer support.
  • Send you updates about your projects and our services, with your consent.
  • Detect, prevent, and address technical issues or fraud.

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers: third-party companies that help us operate our business (e.g., Stripe for payments, Supabase for data storage).
  • Legal requirements: when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies & Analytics

We use essential cookies to maintain your session and preferences. We may also use analytics tools to understand how visitors use our site. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Request restriction of processing of your personal data.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your account and associated data at any time by contacting us.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

9. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at hello@lunastric.com.